Volunteer Policy

1. Our Commitment to Volunteers

AIKUM NGO values the contributions of our volunteers and is committed to providing a safe, supportive, and rewarding volunteer experience. We believe that volunteers are essential to achieving our mission and we are dedicated to creating an environment where volunteers can make a meaningful impact.

2. Volunteer Rights

As a volunteer with AIKUM NGO, you have the right to:

• Receive appropriate training and orientation
• Work in a safe and supportive environment
• Be treated with respect and dignity
• Receive clear instructions and expectations
• Have your questions and concerns addressed promptly
• Receive recognition for your contributions
• End your volunteer service at any time

3. Volunteer Responsibilities

As a volunteer, you are expected to:

• Follow all safety guidelines and procedures
• Maintain confidentiality of sensitive information
• Arrive on time and fulfill your commitments
• Conduct yourself in a professional and respectful manner
• Report any incidents or concerns to program coordinators
• Respect the rights and dignity of all individuals
• Follow the organization's code of conduct

4. Code of Conduct

All volunteers must adhere to our code of conduct, which includes:

• Treating all individuals with respect and dignity
• Maintaining professional boundaries
• Avoiding discrimination or harassment of any kind
• Using appropriate language and behavior
• Respecting the privacy and confidentiality of others
• Following all applicable laws and regulations

5. Safety Guidelines

Your safety is our priority. Please follow these guidelines:

• Always wear appropriate safety equipment when required
• Report any unsafe conditions or incidents immediately
• Follow all safety instructions and procedures
• Never work alone in potentially dangerous situations
• Inform supervisors of any health conditions that may affect your safety
• Use common sense and good judgment at all times

6. Training and Orientation

All volunteers are required to complete orientation and any necessary training before beginning their service. This includes general orientation about our organization, specific training for your role, and any safety training required for your activities.

7. Confidentiality

Volunteers may have access to confidential information about our organization, clients, or other volunteers. You are required to maintain the confidentiality of this information and not disclose it to unauthorized persons. This obligation continues even after your volunteer service ends.

8. Volunteer Recognition

We believe in recognizing and appreciating our volunteers' contributions. This may include certificates of appreciation, volunteer appreciation events, and other forms of recognition. We also provide references for volunteers who have served with us for a significant period.

9. Termination of Volunteer Service

Volunteer service may be terminated by either the volunteer or the organization at any time. Reasons for termination by the organization may include:

• Violation of the code of conduct
• Failure to follow safety guidelines
• Inappropriate behavior or conduct
• Breach of confidentiality
• Incompatibility with the volunteer role

10. Insurance and Liability

AIKUM NGO maintains appropriate insurance coverage for volunteer activities. However, volunteers are responsible for their own personal property and should ensure they have appropriate personal insurance coverage.

11. Feedback and Complaints

We encourage volunteers to provide feedback about their experience and to report any concerns or complaints. All feedback will be taken seriously and addressed appropriately. Volunteers can contact their program coordinator or the volunteer manager with any concerns.

12. Contact Information

If you have any questions about this volunteer policy or need to report a concern, please contact us at: